We have all the information you need to secure hassle-free ordering from around the world!

Thank you for your interest in the Ben Meadows Company! Our goal is your complete satisfaction. With this in mind, we want to make it even easier for you, our international customer, to do business with us. We hope you find this new, expanded international ordering information area to be helpful in answering any questions you may have. And don't forget, our experienced, bilingual staff is always ready to assist you.

As a service to our Spanish speaking customers, we offer the following information in both English and Spanish. Please choose your language below.

Como servicio a nuestros clientes internacionales, ofrecemos información en inglés y español. Para información en español haz click aqui

How to Order
Request a Free Catalog
Shipping Options/Documentation Offered
Payment Options
Important Product Information for International Customers
Terms and Conditions
International Reseller Locator

How to Order

• When placing your order, please make sure that you include your telephone number including country and area code. We cannot deliver international orders without a phone number.
• If your address does not require a postal code, please type "0" or "N/A" in the postal code field.
• If you have a preferred shipping method, please inform us of this in the comment section of the order form.
• If you would like to receive a quotation of shipping charges BEFORE your order is processed, please make this request in the Comment section of your order form.  Unless you request a quotation, your order will be processed and shipping charges added to your order total.
• Please make sure you designate a physical shipping address and not a P.O. box.

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Request a FREE Catalog

• We will be glad to send you our latest catalog FREE OF CHARGE! Consignee is responsible for all duties, taxes and additional handling fees.
• Please make sure we have your complete address information for delivery.
• If you have any problems filling out the form, please contact: export@benmeadows.com and we will assist you.
• Click here to request a catalog. Please keep in mind, all Ben Meadows catalogs are in English.

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Shipping Options/Documentation Offered

• Ben Meadows ships to all countries, with the exception of those restricted from trade by the United States or international sanctions.
• If items will be exported beyond shipping address, please provide the final destination company and country of the end user of the items.
• Your order can ship via courier, freight forwarder, or through the U.S. Postal Service. 
• Ben Meadows will ship your order to a local airport, sea port, forwarding agent in United States only, customs broker or directly to your door.
• Please note that import duties and clearance fees are always the responsibility of the buyer.
• A commercial invoice is included with each international shipment. 
• If you require special documentation due to import regulations in your country, please contact: export@benmeadows.com to make arrangements for your order.

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Payment Options

• Credit Cards - MasterCard, VISA, American Express or Discovery are accepted. The "Bill To/Invoice" address must be the address to which your bank mails your credit card statement.
• Prepayment - Personal check, cashier's check, wire transfers and money orders are acceptable methods of prepayment. Payment must be made in U.S. currency unless special arrangements have been made prior to payment.
• Letter of Credit - Accepted for orders when pre-approved. Please contact Ben Meadows Company International Department at: export@benmeadows.com prior to opening a letter of credit.
• Other Payment Methods - Ben Meadows Company is always open to discussing any special arrangements that might make it possible for you to easily complete business transactions. Please contact our International Department at: export@benmeadows.com with any questions.

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Important Product Information for International Customers

• Please note that any electrical equipment listed in our catalog and on our Web site are made for 110 Volt usage. If you require 220/240 Volt, please let us know in the comment section of your order form and we will be glad to assist you with getting the proper product.
• some of our products contain material that is considered hazardous for shipment and can, therefore, not be exported. Our International Department will contact you should you want to order any of these products and assist you with finding non-hazardous alternatives.
• Most of our measuring equipment is produced with English measurements (feet, inches). If you prefer measuring in Metric units (meters, cm, mm), please let us know in the comment section on your order form and we will be glad to inform you of any metric versions of our products.
• For any special requirements, please contact our International Department at: export@benmeadows.com and we will work with you to ensure that you get exactly the product you are looking for.

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International Terms of Sale