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We have all the information you need to secure
hassle-free ordering from around the world! |
Thank you for your interest in the Ben Meadows Company! Our goal is your
complete satisfaction. With this in mind, we want to make it even easier for
you, our international customer, to do business with us. We hope you find this
new, expanded international ordering information area to be helpful in answering
any questions you may have. And don't forget, our experienced, bilingual staff
is always ready to assist you.
As a service to our Spanish speaking customers, we offer the following
information in both English and Spanish. Please choose your language below.
Para mejor servir a nuestros clientes internacionales, ofrecemos la
informacion que busque en ingles y español. Para información en español haz click aqui
Quick Facts Menu:
How to Order
Request a Free Catalog
Shipping Options/Documentation Offered
Payment Options
Important Product Information for International Customers
Terms and Conditions
For Our Canadian
Customers
International
Reseller Locator
How to Order
- When placing your order, please make sure that you include your telephone
number including country and area code. We cannot deliver international
orders without a phone number.
- If your address does not require a postal code, please type "0"
or "N/A" in the postal code field.
- If you have a preferred shipping method, please inform us of this in the
comment section of the order form.
- If you would like to receive a quotation of shipping charges BEFORE your
order is processed, please make this request in the Comment section of your
order form. Unless you request a quotation, your order will be
processed and shipping charges added to your order total.
- Please make sure you designate a physical shipping address and not a P.O.
box.
- Click here to order.
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Request a FREE Catalog
- We will be glad to send you our latest catalog FREE OF CHARGE!
- Please make sure we have your complete address information for delivery.
- If you have any problems filling out the form, please contact: export@benmeadows.com
and we will assist you.
- Click here to request a catalog. Please keep in mind, all Ben Meadows
catalogs are in English.
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Shipping Options/Documentation Offered
- Ben Meadows ships to all countries, with the exception of those restricted
from trade by the United States or international sanctions.
- Your order can ship via courier, freight forwarder, or through the U.S.
Postal Service.
- Ben Meadows will ship your order to a local airport, sea port, forwarding
agent, customs broker or directly to your door.
- Please note that import duties and clearance fees are always the
responsibility of the buyer.
- A commercial invoice is included with each international shipment.
- If you require special documentation due to import regulations in your
country, please contact: export@benmeadows.com
to make arrangements for your order.
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Payment Options
- Credit Cards - MasterCard, VISA, American Express or Discovery are
accepted. The "Bill To/Invoice" address must be the address to
which your bank mails your credit card statement.
- Prepayment - Personal check, cashier's check, wire transfers and
money orders are acceptable methods of prepayment. Payment must be made in
U.S. currency unless special arrangements have been made prior to payment.
- Letter of Credit - Accepted for orders when pre-approved. Please
contact Ben Meadows Company International Department at: export@benmeadows.com
prior to opening a letter of credit.
- Other Payment Methods - Ben Meadows Company is always open to
discussing any special arrangements that might make it possible for you to
easily complete business transactions. Please contact our International
Department at: export@benmeadows.com
with any questions.
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Important Product Information for International Customers
- Please note that any electrical equipment listed in our catalog and on our
Web site are made for 110 Volt usage. If you require 220/240 Volt, please
let us know in the comment section of your order form and we will be glad to
assist you with getting the proper product.
- some of our products contain material that is considered hazardous for
shipment and can, therefore, not be exported. Our International Department
will contact you should you want to order any of these products and assist
you with finding non-hazardous alternatives.
- Most of our measuring equipment is produced with English measurements
(feet, inches). If you prefer measuring in Metric units (meters, cm, mm),
please let us know in the comment section on your order form and we will be
glad to inform you of any metric versions of our products.
- For any special requirements, please contact our International Department
at: export@benmeadows.com and we
will work with you to ensure that you get exactly the product you are
looking for.
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International Terms of Sale
Canadian Terms of Sale
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Frequently Asked Questions
Can I buy your products
in my own country?
We have a number of resellers in many countries
around the world. These resellers are knowledgeable about your
product needs and can assist you with selecting the right equipment.
They also offer valuable assistance with shipping and import
procedures to make sure your order is handled in the best possible
way for you. Find a reseller
near you. If you don't see one listed for your country or
region, please contact export@benmeadows.com
and we will gladly assist you with your order.
How do I know that the products
I have ordered will work in my country? All products
in our catalog are made for use in the United States. However,
we are pleased to supply products that are made for other
regions and countries, such as electrical equipment for 220V
output, or measuring equipment for the metric system, or compasses
calibrated for optimal accuracy in your country. Just let
us know what you need, and we will be glad to assist.
What will be the final delivery cost of my
product? We will quote you a shipping charge
upon request that
accounts for only the actual freight cost of moving
your order from our warehouse to your destination.
Any customs clearance fees and local import/sales
taxes are the responsibility of the buyer, and are
NOT included in the shipping charge.
What kind of documentation will be sent along
with the order? All international orders will be
accompanied by a Commercial Invoice that states a
description of the goods, the sales price, and the
country of origin of the goods. If you require
special documentation other than a Commercial
Invoice, please contact our International Department
at export@benmeadows.com,
and we will be happy to
assist you with your request.
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