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Shipping and Delivery Questions
If I place an order today, when will it ship out? When you need it, we've got it. Orders for in-stock products ship by the next business day. If you need it faster, next-day or second-day delivery is available. Just ask. See our Terms and Conditions. When you're in a real hurry, rely on our guaranteed overnight or second-day delivery. For an additional charge, you can choose from two options:
Orders shipping via UPS must be made by 4 p.m. CT for next-day or second-day options. Orders shipping via FedEx must be in by 1:30 p.m. CT. What happens if a product I order is considered hazardous? Products considered hazardous for shipping may require Material Safety Data Sheets (MSDS), special packaging or handling, and additional shipping charges. Call 800-241-6401 to request specific details and charges. What happens if a product I order is damaged in shipment? We take great care in filling, checking and packing your order. If, however, your merchandise is damaged during shipment, please note the damage on the delivery receipt call us at 800-241-6401. Orders are shipped FOB Janesville, WI, or factory, at our discretion unless otherwise agreed to by Ben Meadows Company. We prepay and add shipping charges. We also ship to Canada. Please call for details on our consolidated shipments. Do you ship to locations outside the U.S.? Yes we do. Before ordering, please send e-mail to export@benmeadows.com or call 608-743-8001 to verify that we can ship to your country. Do you provide NAFTA Certificates? We do for products that qualify. If you have questions on whether or not certain products qualify, just send e-mail to export@benmeadows.com or call 800-743-8001 to contact a Ben Meadows Company Representative.
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