Every time you contact Ben Meadows Company, through our Web site or by phone,
fax or mail, you'll get quick, polite and reliable service. We offer experience and expertise you can count on.
Our friendly, knowledgeable customer service representatives are ready to answer all your questions.
Check out our Service FAQs to find answers to your most commonly asked questions.
Depend on Ben to Take Your Order 24/7
You don't want to deal with computerized voice prompts or long hold times. Real people, not computers, answer the phones when you call us. And you can place your order by phone anytime (day or night) at 1-800-241-6401!
100% Guarantee and No-Hassle Returns
We know ordering online or from a catalog can be a little scary--you can't touch the products or try them out. But with Ben Meadows Company's 100% guarantee and no restocking fee policy, you never have to worry. If you decide a product isn't right for you, there's no extra charge for us to simply put it back on our shelf. You can even initiate a return, refund or replacement online. Now that's peace of mind.
Free Product Support
Call us, toll-free, at 1-800-241-6401 or use our online email form when you have questions about compliance, regulations, product specifications or anything at all. Our Product Pros are standing by, Monday through Friday from 8 a.m. to 5 p.m. (CT) to answer your questions--with no sales pressure. Why? We think the answer is easy. By helping you when you need help, we build trust. That helps us both.
You can also get fast, accurate information 24 hours a day online at no charge! Our Tech Info Documents offer in-depth information on over 65 topics.
Most orders placed by 3 p.m., CT, Monday through Friday ship within 24 hours!
Need a large quantity of a product? Give us a call at 1-800-241-6401 or write us at firstname.lastname@example.org with your request. We'll work up a quote for you instantly or get right back to you about special orders.
Wouldn't it be great if the supplies you need every month just showed up at your door? They can with Scheduled Shipments! Email us at email@example.com us how much you need, when you need it and we'll take care of the rest.
Repair and Maintenance Center
Still have more questions about the services Ben Meadows Company provides? Take a look at our online Q&A forum.
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